Frequently Asked Questions
Your guide to premium marine electronics and technical support.
Are the marine electronics sold on Aeliya Marine Tech new or refurbished?
We specialize in both brand-new surplus and high-quality refurbished marine electronics. Each product listing clearly specifies the condition, and all used units undergo rigorous testing by our technical team.
Do you offer international shipping for heavy marine equipment?
Yes, we ship globally via trusted carriers like DHL, FedEx, and specialized freight forwarders. Shipping costs and delivery timelines are calculated at checkout based on the weight and destination.
What is your return policy for technical components?
We offer a 30-day return policy for most items. Products must be returned in their original condition. Please note that some specialized electronic components may be subject to a restocking fee.
How do I ensure a part is compatible with my existing vessel systems?
Each product page includes detailed technical specifications and part numbers. If you are unsure, you can contact our support team with your system's model number for a compatibility verification.
What payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfers (Proforma) for high-value industrial orders to ensure a secure and flexible purchasing process.
Do you provide a warranty on refurbished electronics?
Yes, most of our refurbished marine electronics come with a standard 90-day warranty covering functional defects, providing you with peace of mind for your maritime operations.